At pila88, your privacy is more than an obligation — it is our commitment. Understand clearly how we collect, use, store, and protect your personal information at all times.
Every layer of our system is designed to ensure your data remains safe, confidential, and used only for purposes you have consented to.
All data transmitted between your device and pila88 servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.
Your personal and financial information is stored on fully isolated servers with strict access controls. No staff member can access your data without multi-level authorization.
Pila88 has never and will never sell, rent, or exchange your personal information to third parties for marketing purposes. Your data belongs entirely to you.
Our identity verification (KYC) process uses secure automated document-checking technology. Uploaded documents are encrypted and deleted once verification is complete.
You can manage your privacy settings, request a copy of your data, or submit an account deletion request at any time via account settings or by contacting our support team.
The pila88 Privacy Policy complies with applicable data protection legislation. We continually update our privacy practices in line with current legal developments.
Welcome to the pila88 Privacy Policy page. This document explains in detail how pila88 ("we", "our platform") collects, processes, stores, and protects your personal information ("you", "user") when you use our services at https://pila88.pro.
By registering an account or using any part of the pila88 platform, you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to delete your account.
Pila88 takes privacy seriously. We only collect data that is genuinely necessary, store it securely, and will never sell or misuse it. Our approach to privacy is grounded in the principles of transparency, accountability, and respect for user rights.
Pila88 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:
When registering a new account, you are required to provide the following basic information:
To meet compliance requirements and prevent fraud, pila88 may request the following documents at certain stages:
To process deposits and withdrawals, we collect payment-related information including bank account numbers, account holder names, and digital wallet details. Credit or debit card information — where applicable — is handled through a PCI-DSS certified third-party payment gateway and is not stored directly by pila88.
We automatically collect technical data when you access the platform:
| Data Category | Example | Required? |
|---|---|---|
| Personal Identity | Name, date of birth, email | Yes |
| KYC Documents | MyKad, passport, proof of address | Specific circumstances |
| Financial | Bank account number, e-wallet | Yes (for withdrawals) |
| Technical | IP address, browser type | Automatic |
| Cookies & Tracking | Session cookies, language preferences | Automatic |
Pila88 only uses collected data for lawful and transparent purposes. The following are the primary purposes for which your information is used:
Pila88 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, in certain limited circumstances, we may share your information with the following parties:
We work with third-party service providers that assist in platform operations, including:
All these third-party providers are bound by strict data confidentiality agreements and are only permitted to process your data for the specific purposes defined.
Pila88 may disclose your information to competent authorities when required by law, including financial crime investigations, court orders, or directives from legitimate regulatory bodies.
Pila88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
These cookies are required for core platform functionality and cannot be disabled. They include login session cookies, CSRF security cookies, and language preference cookies. Without these cookies, the platform cannot function properly.
These cookies help us understand how users interact with the platform — which pages are visited most frequently, page load times, and technical errors that occur. This data is collected anonymously and used solely for technical improvements.
These cookies store your preferences such as game settings, display theme, and preferred language so you don't need to reconfigure your settings every time you log in.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. Cookie management varies by browser — refer to your browser's help documentation for detailed guidance.
Pila88 implements multiple layers of technical and organizational security to protect your data from unauthorized access, loss, or misuse:
As a pila88 user, you have the following rights regarding your personal information. You may submit any request via our support email:
You have the right to request a copy of all personal information we hold relating to your account. We will process this request within 14 business days.
If any information we hold is inaccurate or outdated, you have the right to request that we correct or update it promptly.
You may request deletion of your account and personal information. Please note that certain data may need to be retained for a specified period to comply with legal requirements.
You may object to the processing of your data for specific purposes, including marketing communications. Such objections will be processed and enforced promptly.
You have the right to receive a copy of your data in a structured, machine-readable format for transfer to another service of your choice.
Under certain circumstances, you may request that we restrict the processing of your data while any dispute or investigation relating to your account is being resolved.
Pila88 retains your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general guidelines for our data retention periods:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.
Pila88 is a platform strictly restricted to individuals aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.
If we discover that information from an underage individual has been collected without our knowledge, the account in question will be closed immediately and all related data permanently deleted. Parents or guardians who become aware that their child has registered an account at pila88 are encouraged to contact us right away.
The pila88 platform may contain links to third-party websites or services in certain contexts, such as payment providers or licensed game suppliers. This Privacy Policy applies solely to the pila88 platform.
Pila88 is not responsible for the privacy practices or content of third-party websites. We recommend that you read the Privacy Policy of each website you visit separately, as their practices may differ from ours.
Pila88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, new legal requirements, or user feedback. Any material changes will be communicated to you via:
Continued use of the platform after an amended Privacy Policy takes effect constitutes acceptance of the updated terms. If you do not agree with the amendments, you have the right to close your account before the changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact the pila88 Privacy Officer through the following channels: